Tally, the attendance counting app published by MTS Studio, has zero tolerance for child sexual abuse and exploitation. This page sets out what we prohibit, how to report it, how we respond, and who to contact.
How to tell us
If you encounter content or behaviour in Tally that sexually exploits or endangers a child, report it to us straight away. Reports are read by a person, not a filter.
From inside the app, use the developer contact on About → Developed by which opens a message to the same address.
If a child is in immediate danger, contact your local emergency services or police first. Tell us afterwards - we will preserve what we hold and cooperate with their investigation.
1Our commitment
Child sexual abuse and exploitation (CSAE) is prohibited in Tally without exception. This covers child sexual abuse material (CSAM) and any other content or conduct that sexualises, exploits, endangers or facilitates the abuse of a person under 18.
We do not tolerate it, we do not host it, and we act on every credible report we receive. These standards apply to everyone who uses Tally, and to every part of the service.
2Where this applies
Tally is a tool for counting attendance at events. It has no public feed, no direct messaging between users, no profile photos and no file uploads. The places where a user can enter text that other people see are limited to:
- community announcements, visible to the members of that community;
- community names and descriptions;
- event, group and item names; and
- account display names.
These standards apply to all of them, and to anything sent to us by email. A limited surface is not an excuse for a limited response: text is enough to groom, solicit or advertise, and we treat it accordingly.
3What is prohibited
You must never use Tally to create, upload, store, share, request, promote or link to:
- child sexual abuse material, in any form, real or generated;
- content that sexualises a minor, including text describing a minor sexually;
- the grooming or sexual solicitation of a minor, or any attempt to arrange sexual contact with one;
- sextortion, or threatening to share a minor's intimate images;
- the trafficking of a minor, or advertising a minor for sexual purposes;
- material that normalises, glorifies or gives instructions for the sexual abuse of a minor; or
- links, codes or contact details whose purpose is to direct someone to any of the above.
Attempting any of this is treated the same as doing it. So is using Tally to identify, contact or track a child for an abusive purpose.
4Reporting to us
Anyone can report - you do not need an account, and you do not need to be a member of the community concerned. Email [email protected] with as much of the following as you can give:
- what you saw, in your own words;
- where you saw it - the community name, the event, or the announcement;
- the account or display name involved, if you know it; and
- when you saw it.
Do not attach suspected child sexual abuse material to your report. Possessing or forwarding it is a criminal offence in most countries, including for someone acting in good faith. Describe it and tell us where it is - that is enough for us to find and act on it.
We will not disclose your identity to the person you reported. We will not retaliate against anyone who reports in good faith, and a good-faith report that turns out to be mistaken carries no consequence for the person who made it.
5How we respond
Every report of CSAE is treated as urgent. We aim to make a first assessment within 24 hours. When a report is credible we will:
- Remove the content from the service.
- Suspend or permanently ban the account responsible, and block the device where we can.
- Preserve the evidence - the content, the account details and the related records - in a secured form for law enforcement, rather than deleting it outright, so that an investigation is still possible.
- Report it to the appropriate authorities, as set out below.
- Notify the affected community where doing so does not prejudice an investigation or expose a victim.
An account banned for CSAE is not reinstated. We do not offer an appeal that would return such an account to the service.
7Child safety point of contact
One named person is responsible for these standards and is able to speak to our CSAE prevention practices, to Google Play and to any authority that asks:
Hansel Susanto
Child Safety Point of Contact, MTS Studio
[email protected]
8Minimum age
Tally is not directed at children. You must be at least 13 years old to use it, and under the age of majority you may use it only with a parent or guardian's consent, as set out in our Terms of Service.
A community may well be counting children among its attendees. Those counts are the community's own records, and the community is responsible for them - see the Privacy Policy.
9Compliance with the law
We comply with the child safety laws that apply to us and to the places where Tally is available, and we act in accordance with these published standards. Where a legal obligation goes further than what is written here, the law governs.
These standards sit alongside our Terms of Service, which prohibit unlawful use of Tally generally, and our Privacy Policy.
10Reviewing these standards
We review this page at least once a year, and whenever Tally gains a feature that lets users share something new with each other. The "Last updated" date at the top always reflects the current version.